Privacy Policy — Alive! Music Stand

This Privacy Policy explains how Littlefish Software LLC (“we”, “us”, or “Company”) handles information in connection with the Alive! Music Stand application and related desktop, web, and mobile software and services (the “Software”).

We are a small, independent software maker. We built Alive! Music Stand to be offline-first and to collect as little personal information as possible. We do not sell your personal information, and we do not use it for third-party advertising.

• Account information: when you create an account or sign in — including with email and password, Sign in with Apple, Sign in with Google, or by connecting Planning Center — we receive the identifiers needed to create and secure your account, such as your email address and a unique account ID.
• Your content: the songs, chord charts, lyrics, setlists, tablature, and settings you create or import (“Your Content”). Alive! Music Stand is offline-first — Your Content lives on your device and is included in cloud sync only so your own registered devices stay in step.
• Support messages: if you email us or send feedback, we receive the contents of that message and your email address so we can reply.

• Basic usage analytics: we collect anonymous, aggregate signals about which features are opened and closed so we can understand what is useful and fix problems. These signals are not tied to your identity and can be turned off in Settings.
• Diagnostics: if a feature fails, the app may record a limited technical error record (for example, which request failed and when) to help us diagnose issues. This does not include the contents of Your Content.
• Device and app information: standard technical details such as app version, operating system, and device type, used to keep the app working across platforms.

We use the information above to: provide and secure your account; sync Your Content across your own registered devices; deliver the features you use; process subscriptions and entitlements; respond to support requests; and improve and troubleshoot the Software.

We do not sell your personal information. We do not use Your Content to train AI models.

Individual subscriptions are sold and billed through the Apple App Store or Google Play. Your payment details are handled by Apple or Google under their own privacy policies — we never receive or store your full payment card information.

When you subscribe or restore a purchase, the app sends the store’s purchase receipt to our servers so we can verify it and activate the matching access on your account. We store a record of your subscription status and the store identifier for that purchase.

Alive! Music Stand uses a small number of service providers to operate, such as cloud hosting and database services used to store your account and synced content, and the Apple and Google app stores for sign-in and purchases. These providers process information on our behalf under their own terms.

If you choose to connect Planning Center, we access the plan and team information needed to show your plans inside the app, using the permissions you grant. You can disconnect Planning Center at any time. Your use of any third-party service is also governed by that provider’s own privacy policy.

Some optional AI features may use models that are downloaded, if you choose, directly from their makers. Audio or content you process with an on-device model stays on your device.

We keep your account information and synced content for as long as your account is active. You can delete your account from within the app (Account -> Delete My Account); doing so removes your account and the content synced to it from our active systems, subject to limited retention required for legal, security, or backup purposes.

Content stored only on your device is removed when you delete it or uninstall the app.

We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to limit what we collect in the first place.

Alive! Music Stand is a general-audience worship and music tool and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will remove it.

You can turn off anonymous usage analytics in Settings, disconnect Planning Center, manage or cancel your subscription in your App Store or Google Play account settings, and delete your account from within the app.

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you. To make a request, contact us at [email protected].

We may update this Privacy Policy from time to time. When we make material changes, we will update the version and effective date shown at the top of this policy and, where appropriate, notify you in the app.

If you have any questions about this Privacy Policy or how we handle your information, contact us at [email protected].